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Norwegian Cruise Line - Norwegian Epic Reviews
4.0 Stars
261
Reviews
*All reviews are by verified customers that have traveled by
booking through a travel agent in the Avoya Network
Cruise Date:
03/08/2025
Destination:
Caribbean
Room small, shower could not regulate. Canapés stale bread, Had to wait on line for complimentary restaurants. Needed reservation for shows. Too much to list, the crew were great along with the food & drinks. Way to crowded for my liking.
Reviewed 20 days ago by
Carole
“William AND Tina”
Cruise Date:
02/08/2025
Destination:
Caribbean
Was not one our best cruises. Will not go on the Epic again. To crowded to get into shows without waiting for an hour. Not enough wait staff on the pool deck (the lines were ten deep at times to get a beverage). There was no separation at the main pools (over run by young children with swim gear). Not enough room for the adults.
On a good note the food was very in the restaurants. Embarkment and disembarkment went fine.
Reviewed about 2 months ago by
William
Cruise Date:
02/01/2025
Destination:
Caribbean
Had a terrific first time on a cruise ship. Food, entertainment, accommodations, excursions we all good along with good weather.
Reviewed about 2 months ago by
Leonard
“2 Bedroom Suite Disappointing”
Cruise Date:
12/21/2024
Destination:
Caribbean
Although we generally enjoyed the cruse, the Haven two-bedroom suite was disappointing. It was more of one bedroom with a small college dorm type room with a futon. Not suitable for older adults not used to sleeping 8 inches off the floor.
Reviewed 3 months ago by
Theodore
Cruise Date:
10/06/2024
Destination:
Europe
It was great!
Reviewed 5 months ago by
Donald
“Norwiegen”
Cruise Date:
10/04/2024
Destination:
Europe
The company was the worst company I have ever been involved with. Never ever recommend Norwegian cruise lines to anyone!
Reviewed 6 months ago by
JoAnn
Cruise Date:
07/18/2024
Destination:
Europe
Loved the ports and time in each port but the ship needs a complete rehab. The “upgraded balcony room” was far from an upgrade! Our room did not look like the pictures. Carpet was old. Ripped and unglued- tripping hazard, drawers broken, toilet plumbing issue and balcony door hard to slide. Maintenance was in our room and on our floor constantly. Also process to tender, disembark ship and meet tour group were all disorganized. We took Norwegian off our list for future cruises.
Reviewed 8 months ago by
Cynthia
“cruise”
Cruise Date:
03/03/2024
Destination:
Caribbean
we enjoyed ourselves. The staff were professional. The room was very clean. The food did not meet our standards. The breakfast were acceptable. We would’ve liked crêpes in the morning. Too much chicken and pork. I would’ve liked more vegan choices We are accustomed to more of a variety. I wish the windows on the ship were kept cleaner on the outside.
Reviewed about 1 year ago by
Lee
Cruise Date:
03/03/2024
Destination:
Caribbean
Way too crowded and not enough entertainment
Reviewed about 1 year ago by
Bonnie
“William Jones ”
Cruise Date:
02/11/2024
Destination:
Caribbean
Food was good.
People were lined up an hour before the venue started. I wasn't going to stand in line
Reviewed about 1 year ago by
William
“Best cruise”
Cruise Date:
01/14/2024
Destination:
Caribbean
I went in to this cruise with low expectations due to the fact I was on the same ship month and a half later. To my surprise it exceeded my expectations and had an incredible time. The solo lounge is great. The way you support the solos is awesome. Loved the cruise.
Reviewed about 1 year ago by
Marcelo
“Mrs. Keyla Medina”
Cruise Date:
01/07/2024
Destination:
Caribbean
Our cruise shift was not well kept. The food was not up to par. Some of the specialty restaurants had bad service and food wasn't great. Customer service on ship was not at it usually was and going away from their traditional towel making and turndown was not even existent.
Reviewed about 1 year ago by
Keyla
“Disappointing ”
Cruise Date:
12/31/2023
Destination:
Caribbean
The balcony room was a terrible design and small!
Reviewed about 1 year ago by
Wilfred
“Trip to Europe”
Cruise Date:
10/27/2023
Destination:
Europe
All was very good. The itinerary was excellent.
Reviewed over 1 year ago by
Gordon
“Excellent CRUISE ITINERARY”
Cruise Date:
10/27/2023
Destination:
Europe
CRUISE ITINERARY covers 12 ports within 7 countries & each port can arrange good SHORE EXCURSION.
Reviewed over 1 year ago by
Yufang
“Fantastic way to get a taste of Europe”
Cruise Date:
10/16/2023
Destination:
Europe
Our first time cruising the Mediterranean and it was excellent! We loved the NCL Epic and the itinerary. Our favorites were Barcelona and Venice (we spent an extra day and night in Venice after the cruise). Service on the ship was top notch, food and drinks very good, shows were outstanding. Would definitely do again!
Reviewed over 1 year ago by
Richard
“Mediterranean cruise”
Cruise Date:
08/17/2023
Destination:
Europe
The Epic has some fine features, but it's too big, too crowded for me. I won't even again attempt to visit Florence from Liverno or Rome from the port because it takes 90 minutes each way and at considerable cost. I was upset that our drink package did not include water!! Disembarkation was a catastrophe--too few elevators to handle so many passengers. Dining was often bland but sometimes fine.
Reviewed over 1 year ago by
David
Cruise Date:
06/17/2023
Destination:
Europe
Reviewed almost 2 years ago by
Scott
“Underwhelming and over priced”
Cruise Date:
02/19/2023
Destination:
Caribbean
We loved the Haven, but ship, service outside the Haven and the nickel and dime atmosphere NCL has created will almost guarantee we won't use them again.
Reviewed about 2 years ago by
Trent
“Not what it used to be!! ”
Cruise Date:
02/12/2023
Destination:
Caribbean
Over crowded, ncl has lowered their standards. Food c- .,most staff friendly
Will not going on ncl again
Reviewed about 2 years ago by
Ronald
“Great Cruise-Great services”
Cruise Date:
02/05/2023
Destination:
Caribbean
Ports of call were great, meals, entertainment, Casino, bars were great! The Epic itself has poor cabin layout (toilets and shower virtually in cabin) with less space than other NCL ships. Cruise NCL just not on Epic.
Reviewed about 2 years ago by
Bruce
Cruise Date:
02/05/2023
Destination:
Caribbean
Reviewed about 2 years ago by
Frances
“Very disappointed ”
Cruise Date:
01/29/2023
Destination:
Caribbean
Not at all what I expected lines for dinner were very long all dinner reservations were taken bathroom did not work on 2different days ship was rather rusty in areas pool was pretty small not what I expected at all. I was not very happy ? ?
Reviewed about 2 years ago by
Jean
“Best cruise yet ”
Cruise Date:
12/23/2022
Destination:
Caribbean
Amazing ports great staff loved it
Reviewed over 2 years ago by
Adrienna
“Enjoyed the Epic when it wasn't full of passengers”
Cruise Date:
12/07/2022
Destination:
Transatlantic/Repositioning
The cruise from Lisbon to New York was better than expected, given that we had sailed on the Epic before, when it was full, and hated it. This time, with only 1800 passengers, it was very nice. Food has improved since before Covid, service was very gracious and efficient, activities were good, shows were very good, except for illusionist and one comedian, and time for relaxation was easily fulfilled. No landfalls, due to a strike and weather, kept us on sea days the whole time - fine with us, despite the rough seas. Avoya's agent was most gracious in taking care of all the booking details.
Reviewed over 2 years ago by
Alex