Loved the food, the ship, the game shows, entertainment, etc. The ship was clean. MSC's private island was awesome! The staff were extremely polite but most weren't very knowledgeable about the ship, shows, or anything going on. About half the waitstaff and bartenders went out of their way to help you and the other half pretty much hid or used "tunnel vision" to purposely not see you. In the buffet, the wait staff would hangout at the bar with their backs to you (laughing and joking) acting as if they were waiting for the orders they put in but then later would walk off with no drinks on thei

Poor Service, Slow or Not Working Elevators, Low Quality Food, Everything Needs a Reservation (shows, gym, etc.) or you can't get in. You also never see your cabin steward, so you don't know who the person is as they don't make any appearance while you are around or introduce themselves. 1 star given as the shows were good.

Loved the ship - very pretty and spacious. Wonder why so many overpriced shops and no shops that cater to the casual user - would be nice to have somewhere to shop on board to purchase such items as cold medicine. The dining room was nice but crowded. Food was barely eatable either under or over cooked. Service was extremely slow to the point that we were asked to vacate before we had our desert to make way for the next seating. Charge for everything including shuttles to the city at each port - charging 18 euros for a bus shuttle is just highway robbery. The buffet restaurant was a pleasan

Fantastic cruise. First time experiencing one and it will definitely not be my last one. MSC really helped to make the whole experience a truly enjoyable one. Money very well spent.

The ship is beautiful, customer service is not up to cruise standards, no one understands English, I guess only when they want to. For 14 nights most of the night it was a banging noise notified customer service nothing was done. Several times they’ve added things to my bill that I did not purchase had to wait an hour most of the time in line at customer service. Not enough help at the Desk. Every day I ordered breakfast and didn’t get what I requested, don’t know if the waiter is writing it down clearly or what but my breakfast was always different than what I asked for.

Well designed.

The cruise was fine but it was oversold and understaffed in the yacht club some nights we couldn’t eat till 9 pm , way to many children on board we will never travel in the summer again. The food was fine the variety was limited, the help was wonderful couldn’t do enough for you

Our first inside cabin (Yacht Club) was excellent. The staff in Yacht Club all went above and beyond! I found I didn’t miss my balcony as much as I thought I would. This was my 3rd YC on MSC and second on the Seashore. Food was very good and drinks excellent in the lounge. They do however need to improve their wine selection. They never want to give you a wine list. The pool area and grill are top notch and my favorite place for breakfast. Can’t wait to sail again!

Great experience and all 10 in our party thoroughly enjoyed it. We have sailed on 15+ mainstream cruises in the past on NCL, HAL, RC, and Carnival and we enjoyed this way more than HAL (their cruises tend to be boring and for the much older group (aka ‘heavens waiting room’), nicer than Carnival, and similar to NCL and RC. Meals were all great and on par for a mainstream cruise line. We had an Aurea Experience aft wraparound balcony suite and enjoyed the little extra perks like anytime dining and free spa area access (and we’re not typically spa people!). Entertainment was very good and the sh

Our ship was beautiful. Food great. Wonderful dance lessons. And Jamie was an amazing agent.

i was treated like a baby service was beyond of what you can expect, had a very good time

Top notch crew, stunning ship and great food. Booked a future cruise with them.

The yacht club was wonderful the staff was great a simply amazing ship and impeccable service

We were able to upgrade to the Yacht Club which made for an amazing cruise! The service was fantastic by very professional and friendly and helpful staff!! The food in the club restaurant was excellent, with especially great bread and portions that were just right for us. The cabin was lagger than usual so it was very comfortable!! The MSC city tours were very well done by great guides and taking this cruise of a few different cities gave us a very nice overview perspective of different places all on one cruise. Highly recommend!!