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Crystal Reviews

Crystal
All Star Ratings
Date (Most Recent)
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Crystal is back better than ever!”
5 Stars
Ship: Crystal Serenity
Cruise Date: 01/05/2024
Destination: Caribbean
We had the most amazing time on Crystal Serenity. Food and service was even better than before. Ship is absolutely stunning. We can’t wait until we can sail Crystal again.
Reviewed about 1 year ago by Mark
5 Stars
Ship: Crystal Serenity
Cruise Date: 11/02/2023
Destination: Caribbean
Reviewed over 1 year ago by Gordon
“Outstanding service, a wonderful experience”
5 Stars
Ship: Crystal Symphony
Cruise Date: 10/09/2023
Destination: Europe
My family and I enjoyed a 17 night cruise from Athens to Dubai, via Egypt and Oman. As a returning guest at Crystal Cruises, our expectations were met and in some cases, exceeded. Service was outstanding, really fantastic from the restaurant staff to the housekeeping and front desk staff in fact, even better than we remembered. Shore excursions were very well planned. We really enjoyed the special access to the paws of the Sphinx and to some special tombs and the lunch locations were lovely. The rooms and most common areas have been renovated and look good. Food on board was also excellen
Reviewed over 1 year ago by Mayshen
“Venice to rome”
4 Stars
Ship: Crystal Symphony
Cruise Date: 09/18/2023
Destination: Europe
Shore excursions were not as good as expected…had to dock in napleles instead of Sorrento and they charged for a bus to take us to Sorrento. Embarkment could have been smoother…had to sit on a bus and wait.
Reviewed over 1 year ago by Barbara
5 Stars
Ship: Crystal Serenity
Cruise Date: 12/22/2021
Destination: Caribbean
Reviewed over 3 years ago by Barbara
5 Stars
Ship: Crystal Symphony
Cruise Date: 12/04/2021
Destination: Caribbean
everything was great-- service, shows, food.
Reviewed over 3 years ago by Jerome
“Excellent Cruise Ship”
5 Stars
Ship: Crystal Serenity
Cruise Date: 11/08/2021
Destination: Caribbean
Excellent Food and Service plus well maintained cruise ship
Reviewed over 3 years ago by Edward
“Excellent Cruise”
5 Stars
Ship: Crystal Serenity
Cruise Date: 11/06/2021
Destination: Caribbean
Both Food and Service were Outstanding!
Reviewed over 3 years ago by Donald
“A+ service ”
5 Stars
Ship: Crystal Serenity
Cruise Date: 11/07/2021
Destination: Caribbean
The Crystal staff goes above and beyond to provide top notch service. The food is fabulous and the staterooms are spacious. Planning our next cruise already.
Reviewed over 3 years ago by Yvonne
“Wonderful service”
4 Stars
Ship: Crystal Serenity
Cruise Date: 10/24/2021
Destination: Caribbean
Wish dining choices were broader.
Reviewed over 3 years ago by Kenneth
“the best”
5 Stars
Ship: Crystal Serenity
Cruise Date: 07/31/2021
Destination: Caribbean
Both the cruises hip and staff were just excellent
Reviewed over 3 years ago by Jackie
“Fabulous until virus interrupted it!”
5 Stars
Ship: Crystal Symphony
Cruise Date: 02/19/2021
Destination: World Cruise
We loved every aspect of our world cruise until it was shortened by a month due to the Coronavirus outbreak. We were so disappointed due to the fact that everyone was healthy and we felt like we were in safest place in the world! Crystal was wonderful throughout process of itinerary changes, etc.
Reviewed almost 5 years ago by Nancy
“Great Cruisline!”
4 Stars
Ship: Crystal Serenity
Cruise Date: 01/22/2020
Destination: USA/Canada
Fantastic cruise in most aspects, Great staff, great shops, great food and great entertainment. The problem is that they allow cruising customers, some over 90 years of age to purchade without a medical clearance. These cruises in many cases travel to remote locations. And if a cruiser has major medical issue (which our Polynesian island cruise had (5) in 13 days), planned and paid for stops are eliminated because the cruise is rerouted. And the cystal cuiseline corp will not compensate their remaining 1000 customers in anyway for their loss. So essentially, the paying cutomer/cruiser assu
Reviewed about 5 years ago by Thomas
5 Stars
Ship: Crystal Symphony
Cruise Date: 01/13/2020
Destination: USA/Canada
Reviewed about 5 years ago by Marnie
“Near perfection”
4 Stars
Ship: Crystal Serenity
Cruise Date: 01/07/2020
Destination: Transatlantic/Repositioning
Great ship, great crew, amazing food and great enrichment.
Reviewed about 5 years ago by Jeffrey
4 Stars
Ship: Crystal Serenity
Cruise Date: 01/07/2020
Destination: Panama Canal
Reviewed about 5 years ago by Michael
5 Stars
Ship: Crystal Symphony
Cruise Date: 12/11/2019
Destination: Central America
Reviewed over 5 years ago by Gary
5 Stars
Ship: Crystal Symphony
Cruise Date: 12/01/2019
Destination: Caribbean
Reviewed over 5 years ago by Cicily
“Fabulous ship and fabulous experience ”
5 Stars
Ship: Crystal Symphony
Cruise Date: 12/01/2019
Destination: Panama Canal
Our cruise on the Crystal Symphony did not disappoint. From welcoming check-in and delicious sit-down lunch to roomy and well-appointed stateroom the adventure was just beginning. Every associate onboard and every venue was nicer than the last and the restaurants and lounges offered delicious food and drink. Entertainment on the ship was varied and always good, at times wonderful. The days preceding our transit of the Panama Canal included interesting and educational lectures and the crossing itself was everything we hoped for. We’ve cruised many of the finest lines and feel we’ve found our f
Reviewed over 5 years ago by Annette
5 Stars
Ship: Crystal Serenity
Cruise Date: 11/24/2019
Destination: Caribbean
Reviewed over 5 years ago by David
“Crystal is great!”
5 Stars
Ship: Crystal Symphony
Cruise Date: 11/08/2019
Destination: Caribbean
Met every expectation we had. Signed up for another while on board.
Reviewed over 5 years ago by Larry
“Crystal cruise”
5 Stars
Ship: Crystal Symphony
Cruise Date: 09/08/2019
Destination: Caribbean
Exceeded my expectations.
Reviewed over 5 years ago by Michael
“Fabulous! Wonderful entertainment!”
5 Stars
Ship: Crystal Serenity
Cruise Date: 11/05/2019
Destination: Europe
Reviewed over 5 years ago by Laurie
“Crystal Serenity: Rome to Lisbon Oct/Nov 2019”
5 Stars
Ship: Crystal Serenity
Cruise Date: 10/28/2019
Destination: Europe
Great cruise. Service was top-notch. We enjoyed the extra time in Barcelona. Food was quite good. Needs a wider range of musical entertainment. Excursions were mostly overpriced, but some were very well-designed.
Reviewed over 5 years ago by Michael
“Pretty good, not perfect”
4 Stars
Ship: Crystal Symphony
Cruise Date: 10/25/2019
Destination: Caribbean
Very small cabin, tiny inconvenient bathroom, ports were ordinary, food was quite good but limited specialty restaurants, entertainment was outstanding, included wines and liquors were exceptional
Reviewed over 5 years ago by Robert
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