Norwegian Breakaway receives generally positive reviews for its service, food, entertainment, and variety of activities, especially in the Haven suites. Many guests praise the friendly and attentive staff, the quality of the food, and the range of destinations. However, common complaints include overcrowding, upcharges for specialty dining and services, issues with smoking in public areas, and occasional lapses in service and communication. The ship is well-suited for families and those seeking a lively atmosphere, but may not appeal to travelers looking for a more intimate or luxurious experience.