Holland America Westerdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendly and helpful staff, clean ship, and well-organized logistics. However, some guests note a decline in food quality, entertainment, and ship maintenance compared to previous years. Issues with excursions, communication, and value for money are also mentioned. The cruise is often described as relaxing and enjoyable, but there are concerns about cutbacks and inconsistencies in certain areas.